Scope of Work
Scope of Service
Effective from 29 October 2026
In short
- Every visit starts with an inspection, then a targeted treatment for the pest you booked.
- Your order or quote is your scope of work: service, plan, property size, visits and price.
- A little preparation before the visit and simple care after it give the best results.
1. Your order is your scope of work
For each booking, your order or quote lists the service, plan, property size, number of visits, visit dates and price. Work outside that scope is done only with your approval. For societies, offices and businesses, a written proposal sets out the areas, frequency and reporting — see Commercial & AMC Terms.
2. Plans
| Plan | What it is |
|---|---|
| Spot | A single targeted treatment for a limited area, for example the kitchen only. |
| Eliminate | A treatment course to clear an active infestation, usually 2 sessions. |
| Intensive | A stronger course for heavy or long-standing infestations. |
| Shield | Regular preventive visits to keep pests away. |
| Annual Plan | Scheduled visits across 12 months with cover for the full period. |
Typical gaps between visits: 2-session plans 15 days; Bed Bug 14 days; Termite 3 sessions, 7 days apart; quarterly plans 4 visits about every 3 months; bi-monthly plans 6 visits about every 2 months. Exact visits are shown on your order.
3. What each service includes
| Service | Treatment | Areas covered |
|---|---|---|
| Cockroach & Ant Control | Inspection, gel + spray formulation at hiding spots, crack filling. Ants covered at no extra cost. | Kitchen, utility and bathrooms; full home as per size booked |
| Bed Bug Control | Inspection, targeted spray of mattress seams, bed frames, sofas and furniture joints; second session to break the breeding cycle. | Bedrooms and seating areas as per size booked |
| Rodent Control | Inspection of entry points and runways, baiting and/or traps, advice on sealing entry points. | Home or premises as booked |
| Termite Control | Inspection, drill-fill-seal treatment at the wall–floor junction and affected woodwork, as per IS 6313 (Part 3) post-construction practice. | Affected rooms or full property as booked |
| General Pest Control | Inspection and residual spray for common crawling insects. | Full home as per size booked |
| Mosquito Control | Inspection of breeding points, treatment of resting areas and water-collection points. | Home, balcony and immediate surroundings as booked |
| Fly & Drain Control | Drain and sink-trap treatment plus spray at fly resting spots. | Drains, kitchen, bathrooms |
| Bird Netting | Site measurement, supply and installation of netting with fixings. | Windows, balconies, ducts as quoted |
4. Not included
- Moving heavy furniture or appliances, emptying cupboards, and cleaning after treatment.
- Civil, carpentry, electrical or plumbing repairs, and sealing beyond the crack filling done as part of treatment.
- Pests other than those booked, and areas not in your order (such as society common areas, terraces or shafts) unless added.
- Areas that are locked, unsafe or not accessible during the visit.
5. Before the visit
- Keep the areas to be treated clear and accessible (for kitchen treatment, clear the platform and under-sink area).
- Pack away or cover open food, utensils, toothbrushes and pet food.
- For bed bug treatment, remove bed linen and keep clothes from affected rooms ready to wash.
- Tell the technician about concealed wiring, pipes or gas lines, and anyone at home who is pregnant, has asthma or allergies.
- Arrange for children, pets and birds to stay away from the treated area; cover fish tanks and switch off their pumps.
- An adult (18+) should be present for the whole visit.
6. After the visit
- Stay out of treated rooms and keep them aired for the time the technician advises.
- Do not wash, mop or wipe gel spots and treated corners; use a dry cloth only.
- Do not use other insect sprays near gel treatment — it can stop cockroaches from taking the gel.
- Do not move bait stations or traps, and tell us if you find trapped rodents.
- Wash treated bed linen in hot water before use.
- Seeing a few pests for some days is normal while the treatment works.
7. Your technician
Our technicians are trained and background-verified. They explain what they will do before starting and answer your questions. Please pay only the amount shown on your order or invoice.